[Manabie Vietnam] Công Ty Manabie Tuyển Dụng thực tập sinh Talent Acquisition

[Manabie Vietnam] Công Ty Manabie Tuyển Dụng IT Helpdesk Full-time 2022.

[Manabie Vietnam] Công Ty Manabie Tuyển Dụng Backend Engineer (Junior/Mid/Senior Level) Full-time 2022.

[Manabie Vietnam] Công Ty Manabie Tuyển Dụng Product Management Associate (Business Analyst) Full – time 2022

Why working in Manabie:<ul><li>International and remote-based team from Japan, Vietnam, Singapore, Philippines, Indonesia, etc.</li><li>Growth environment with professional and highly skilled product teams e.g.ex Co-founders, ex-McKinsey, ex-BCG, ex-Recruit Group (Top OT company in Japan), ex-US Amazon, ex-Ogilvy, etc.</li><li>Be a part of the journey of a high-growth startup and contribute to the digital transformation of education.</li></ul>Perks:<ul><li>Probation: 2 months (100% full-time salary).</li><li>Health Insurance package from Bao Viet.</li><li>13-months and Performance Bonus.</li><li>14 days Paid Leave Annually.</li></ul>Responsibilities<ul><li>Diagnose and troubleshoot customer technical problems</li><li>Resolve internal software technical issues</li><li>Handle customer complaints</li><li>Prepare reports on customer issues</li><li>Write Support Documents</li><li>Support integration, configuration our internal issue tracking system like Jira, Slack, Opsgenie with our monitoring tool</li></ul>Requirements:<ul><li>Data analysis &ndash; support engineers gather insights from multiple data sources and advocate for actions that benefit both the customer and business outcomes</li><li>Writing skills &ndash; drafting technical documents, manuals, resolution steps, training materials, and technical support FAQs is a key responsibility of this role</li><li>Communication skills &ndash; customer support engineers must communicate clearly to both technical and non-technical people</li><li>Organization skills &ndash; be able to multitask and prioritize multiple support requests under time constraints, handle technical support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner</li></ul> Please submit CV to the following email address: tabp@manabie.comSubject mail: [YOUTH+] -&nbsp;Customer Support Engineer - FullnameDeadline: 23/03/2022

Manabie Vietnam

Why working in Manabie:International and remote-based team from Japan, Vietnam, Singapore, Philippines, Indonesia, etc.Growth environment with professional and highly skilled product teams e.g.ex Co-founders, ex-McKinsey, ex-BCG, ex-Recruit 

[Manabie Vietnam] Công Ty Manabie Tuyển Dụng Customer Support Engineer Full-time 2022.

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