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<html><body>[DESIGN THINKING T&#7914; LO&Agrave;I M&Egrave;O??]&nbsp;&ldquo;Lo&agrave;i m&egrave;o d&agrave;nh &#273;a s&#7889; th&#7901;i gian c&#7911;a ch&uacute;ng x&#7917; l&yacute; c&aacute;c v&#7845;n &#273;&#7873; kh&oacute; kh&#259;n b&#7857;ng nhi&#7873;u c&aacute;ch phi th&#432;&#7901;ng v&agrave; s&aacute;ng t&#7841;o. Ch&uacute;ng ta c&#7847;n h&#7885;c h&#7887;i nhi&#7873;u t&#7915; ch&uacute;ng&rdquo; - Thryn&nbsp;V&#7853;y, ch&uacute;ng ta c&#7847;n h&#7885;c g&igrave; t&#7915; m&#7897;t con m&egrave;o? Sau m&#7897;t s&#7889; quan s&aacute;t th&#7921;c ti&#7877;n v&#7899;i con m&egrave;o &#7903; nh&agrave; m&igrave;nh, m&igrave;nh c&oacute; th&#7875; r&uacute;t ra m&#7897;t s&#7889; k&#7871;t lu&#7853;n nh&#432; sau:&nbsp;1.Thinking inside the box.C&oacute; m&#7897;t c&acirc;u n&oacute;i c&#7917;a mi&#7879;ng c&#7911;a d&acirc;n s&aacute;ng t&#7841;o l&agrave;: &ldquo;Thinking outside the box&rdquo;. T&#7841;m d&#7883;ch l&agrave; &ldquo;t&#432; duy v&#432;&#7907;t gi&#7899;i h&#7841;n&rdquo;. B&#7841;n c&#7847;n ph&#7843;i tr&#7903; n&ecirc;n &#273;&#7863;c bi&#7879;t, th&#7853;t phong c&aacute;ch, ph&aacute; r&agrave;o c&#7843;n c&#7911;a b&#7843;n th&acirc;n. Nh&#432;ng b&#7841;n s&#7869; kh&ocirc;ng bao gi&#7901; th&agrave;nh c&ocirc;ng, n&#7871;u kh&ocirc;ng hi&#7875;u &#273;&#432;&#7907;c &ldquo;Gi&#7899;i h&#7841;n l&agrave; g&igrave;?&rdquo;, &ldquo;Gi&#7899;i h&#7841;n c&#7911;a b&#7841;n l&#7899;n c&#7905; n&agrave;o?&rdquo;, &ldquo;B&#7841;n l&agrave;m v&agrave; kh&ocirc;ng l&agrave;m &#273;&#432;&#7907;c nh&#7919;ng g&igrave;?&rdquo;, &ldquo;V&#7845;n &#273;&#7873; &#7903; &#273;&acirc;y l&agrave; g&igrave;&rdquo;. Gi&#7889;ng nh&#432; vi&#7879;c m&#7897;t con m&egrave;o ch&#7911; &#273;&#7897;ng nh&#7843;y v&agrave;o m&#7897;t c&aacute;i th&ugrave;ng v&#7853;y. M&egrave;o r&#7845;t th&iacute;ch chui v&agrave;o v&agrave;o m&#7845;y ch&#7895; t&#7889;i t&#7889;i, ch&#7853;t ch&#7853;t. N&#7871;u c&aacute;i th&ugrave;ng th&#7921;c s&#7921; &#273;&#7911; t&#7889;t, tho&#7843;i m&aacute;i v&agrave; v&#7915;a v&#7863;n, con m&egrave;o s&#7869; ch&#7859;ng th&egrave;m chui ra &#273;&#7875; l&agrave;m g&igrave; c&#7843;. Con m&egrave;o c&oacute; th&#7875; t&igrave;m c&aacute;ch &#273;&#7875; nh&igrave;n nh&#7889;t b&#7843;n th&acirc;n m&igrave;nh trong c&aacute;i kh&ocirc;ng gian ch&#7853;t h&#7865;p, v&agrave; c&#7843;m th&#7845;y h&agrave;i l&ograve;ng v&#7899;i &#273;i&#7873;u &#273;&oacute;. Ch&iacute;nh v&igrave; th&#7871;, t&#432; duy s&aacute;ng t&#7841;o &#273;&ograve;i h&#7887;i ch&uacute;ng ta ph&#7843;i quay &#273;&#7847;u nh&igrave;n l&#7841;i b&ecirc;n trong m&igrave;nh, nh&igrave;n m&#7885;i th&#7913; th&#7853;t s&aacute;ng su&#7889;t v&agrave; hi&#7875;u r&otilde; b&#7843;n th&acirc;n. Hay n&oacute;i c&aacute;ch kh&aacute;c, l&agrave; bi&#7871;t t&igrave;m hi&#7875;u insight c&#7911;a b&#7841;n.&nbsp;&ldquo;Design thinking requests understanding constraints&rdquo;2. M&#7903; r&#7897;ng kh&#7843; n&#259;ng (push constraints)Khuy&ecirc;n c&aacute;c b&#7841;n thinking inside the box, kh&ocirc;ng c&oacute; ngh&#297;a c&aacute;c b&#7841;n ch&#7881; &#273;&#7913;ng y&ecirc;n trong c&aacute;i &ldquo;h&#7897;p&rdquo; &#273;&oacute;. Con m&egrave;o kh&ocirc;ng cho ph&eacute;p ch&uacute;ng b&#7883; gi&#7899;i h&#7841;n b&#7903;i nh&#7919;ng &#273;&#7863;c &#273;i&#7875;m v&#7873; m&#7863;t th&#7875; ch&#7845;t. Ch&uacute;ng gi&#7889;ng nh&#432; m&#7897;t lo&#7841;i ch&#7845;t l&#7887;ng &#273;&#7863;c bi&#7879;t v&agrave; c&oacute; th&#7875; l&#7845;p h&#7871;t nh&#7919;ng kho&#7843;ng tr&#7889;ng ng&oacute;c ng&aacute;ch c&#7911;a b&#7845;t c&#7913; v&#7853;t g&igrave;. Ch&igrave;a kh&oacute;a &#7903; &#273;&acirc;y ch&iacute;nh l&agrave; s&#7921; linh &#273;&#7897;ng v&agrave; s&#7921; l&#7921;a ch&#7885;n &#273;&#7847;u ti&ecirc;n. Khi con m&egrave;o chui v&agrave;o m&#7897;t ch&#7895; kh&aacute; l&agrave; nh&#7887; t&#432;&#7903;ng ch&#7915;ng nh&#432; kh&ocirc;ng th&#7875;, ch&uacute;ng s&#7869; quan s&aacute;t v&agrave; ch&#7885;n ra n&#417;i &#273;&#7875; b&#7855;t &#273;&#7847;u. V&agrave; con m&egrave;o &#273;&atilde; th&agrave;nh c&ocirc;ng, chui v&agrave;o m&#7897;t c&aacute;ch c&aacute;ch t&#7915; t&#7915; ch&#7853;m r&atilde;i r&#7891;i y&ecirc;n v&#7883; trong &#273;&#7845;y. Vi&#7879;c n&agrave;y c&#7921;c k&#7923; quan tr&#7885;ng, v&igrave; &ldquo;&#273;&#7847;u xu&ocirc;i &#273;u&ocirc;i l&#7885;t&rdquo;, kh&#7903;i &#273;&#7847;u su&ocirc;ng s&#7867; th&igrave; m&#7885;i vi&#7879;c s&#7869; &#7893;n th&#7887;a th&ocirc;i. Khi b&#7841;n hi&#7875;u nh&igrave;n ra m&#7845;u ch&#7889;t c&#7911;a v&#7845;n &#273;&#7873;, hi&#7875;u &#273;&#432;&#7907;c kh&iacute;a c&#7841;nh n&#7893;i b&#7853;t c&#7911;a b&#7843;n th&acirc;n, b&#7841;n s&#7869; bi&#7871;t m&igrave;nh ph&#7843;i l&agrave;m g&igrave; ti&#7871;p theo, ph&#7843;n &#7913;ng nh&#432; th&#7871; n&agrave;o v&#7899;i r&#7855;c r&#7889;i, &#273;&#7875; ph&aacute;t tri&#7875;n v&agrave; m&#7903; r&#7897;ng ki&#7871;n th&#7913;c cho m&igrave;nh.&nbsp;3. H&atilde;y l&#432;&#7901;i bi&#7871;ng.Lo&agrave;i m&egrave;o l&agrave; ch&uacute;a ch&#7843;nh, hay &#273;&#432;&#7907;c g&#7885;i l&agrave; &ldquo;ho&agrave;ng th&#432;&#7907;ng&rdquo;. M&egrave;o kh&ocirc;ng th&iacute;ch v&#7853;n &#273;&#7897;ng nhi&#7873;u v&agrave; r&#7845;t kh&oacute; d&#7841;y b&#7843;o. Ch&uacute;ng nh&igrave;n v&agrave;o ph&#7847;n th&#432;&#7903;ng nh&#7853;n &#273;&#432;&#7907;c khi l&agrave;m &#273;i&#7873;u g&igrave; &#273;&oacute;.&nbsp; Hay n&oacute;i c&aacute;ch kh&aacute;c, ch&uacute;ng ch&#7881; l&agrave;m khi c&oacute; l&#7907;i &iacute;ch nh&#7845;t &#273;&#7883;nh tr&#432;&#7899;c m&#7855;t, theo b&#7843;n n&#259;ng. Khi b&#7841;n l&#432;&#7901;i bi&#7871;ng, b&#7841;n s&#7869; th&#7853;t c&acirc;n nh&#7855;c tr&#432;&#7899;c khi h&agrave;nh &#273;&#7897;ng, t&#7915; &#273;&oacute; ph&aacute;t tri&#7875;n c&aacute;i nh&igrave;n tinh t&#7871; v&agrave;o v&#7845;n &#273;&#7873;, m&#7863;t l&#7907;i, m&#7863;t h&#7841;i. Sau &#273;&#7845;y m&#7899;i &#273;&#432;a ra quy&#7871;t &#273;&#7883;nh ph&ugrave; h&#7907;p cho gi&#7843;i ph&aacute;p m&agrave; b&#7841;n mu&#7889;n th&#7921;c hi&#7879;n.&nbsp;4. &#272;&#7915;ng s&#7907; th&#7845;t b&#7841;i.M&egrave;o lu&ocirc;n lu&ocirc;n th&#7845;t b&#7841;i. Con ng&#432;&#7901;i th&#432;&#7901;ng nh&#7855;c &#273;&#7871;n ch&uacute;ng v&#7899;i nh&#7919;ng h&agrave;nh &#273;&#7897;ng &ldquo;tay nhanh h&#417;n n&atilde;o&rdquo;. Nh&#432;ng n&#7871;u quan s&aacute;t k&#297;, ch&uacute;ng ta c&oacute; th&#7875; nh&#7853;n th&#7845;y ph&#432;&#417;ng ph&aacute;p c&#7911;a con m&egrave;o: Th&#7917; nghi&#7879;m v&agrave; l&#7863;p l&#7841;i (prototype and iterate). M&egrave;o kh&ocirc;ng d&#7877; b&#7883; n&#7843;n ch&iacute; b&#7903;i vi&#7879;c tr&#7903; n&ecirc;n ng&#7899; ng&#7849;n ho&#7863;c b&#7883; c&#432;&#7901;i v&agrave;o m&#7863;t khi tr&#7843;i nghi&#7879;m v&agrave; kh&aacute;m ph&aacute; th&#7871; gi&#7899;i xung quanh. K&#7871;t qu&#7843; l&agrave; hi&#7879;n nay c&aacute;c clip c&oacute; dung l&#432;&#7907;ng kho&#7843;ng h&#417;n 300000 gi&#7901; tr&ecirc;n Youtube v&#7873; nh&#7919;ng con m&egrave;o l&agrave;m nh&#7919;ng tr&ograve; c&#432;&#7901;i kh&oacute; hi&#7875;u. &ldquo;Th&#7845;t b&#7841;i l&agrave; m&#7865; th&agrave;nh c&ocirc;ng&rdquo;, h&atilde;y b&#7855;t tay v&agrave;o h&agrave;nh &#273;&#7897;ng ch&#7913; &#273;&#7915;ng ng&#7847;n ng&#7841;i, v&igrave; m&#7895;i l&#7847;n b&#7841;n ng&atilde;, b&#7841;n s&#7869; r&uacute;t ra m&#7897;t b&agrave;i h&#7885;c qu&yacute; gi&aacute; cho b&#7843;n th&acirc;n m&igrave;nh.&nbsp;Sau khi &#273;&#7885;c th&igrave; ch&#7855;c c&aacute;c b&#7841;n c&#361;ng kh&aacute; b&#7845;t ng&#7901; v&igrave; nh&#7853;n ra con th&uacute; c&#432;ng kh&oacute; &#7903; c&#7911;a m&igrave;nh l&#7841;i tr&#7903; n&ecirc;n th&ocirc;ng minh, hi&#7875;u bi&#7871;t s&acirc;u r&#7897;ng v&#7873; design thinking &#273;&#7871;n n&#7895;i m&igrave;nh ph&#7843;i x&aacute;ch d&eacute;p ch&#7841;y theo n&oacute; h&#7885;c h&#7887;i &#273;&uacute;ng kh&ocirc;ng n&agrave;o. Th&#7921;c ra design thinking &#273;&ograve;i h&#7887;i ch&uacute;ng ta c&oacute; nhi&#7873;u k&#297; n&#259;ng, kinh nghi&#7879;m &#273;&#7875; c&oacute; th&#7875; &aacute;p d&#7909;ng n&oacute; v&agrave;o cu&#7897;c s&#7889;ng m&#7897;t c&aacute;ch tr&#7885;n v&#7865;n v&agrave; hi&#7879;u qu&#7843;. M&igrave;nh hi v&#7885;ng c&aacute;c b&#7841;n c&oacute; th&#7875; &aacute;p d&#7909;ng nh&#7919;ng b&agrave;i h&#7885;c m&agrave; m&agrave; m&igrave;nh nh&igrave;n th&#7845;y &#273;&#432;&#7907;c trong lo&agrave;i m&egrave;o &#7903; b&ecirc;n tr&ecirc;n, nh&#432; m&#7897;t &#273;&#7897;ng l&#7921;c gi&uacute;p b&#7841;n th&agrave;nh c&ocirc;ng h&#417;n, c&oacute; nhi&#7873;u s&#7921; tr&#7843;i nghi&#7879;m h&#417;n. N&#7871;u c&aacute;c b&#7841;n c&oacute; th&#7855;c m&#7855;c, h&atilde;y tho&#7843;i m&aacute;i b&igrave;nh lu&#7853;n ph&iacute;a d&#432;&#7899;i &#273;&#7875; ch&uacute;ng ta c&oacute; th&#7875; trao &#273;&#7893;i s&ocirc;i n&#7893;i c&ugrave;ng nhau nh&eacute;!&nbsp;C&aacute;c b&#7841;n c&oacute; th&#7875; tham kh&#7843;o th&ecirc;m th&ocirc;ng tin v&#7873; &ldquo;design thinking&rdquo; &#7903; &#273;&acirc;y: <a href="https://bit.ly/2yaYsxK">https://bit.ly/2yaYsxK</a>B&agrave;i vi&#7871;t &#273;&#432;&#7907;c l&#7845;y c&#7843;m h&#7913;ng t&#7915;: &ldquo;Design thinking from our cats&rdquo; - ThrynAuthor: Nh&#432; Qu&#7923;nh&nbsp;</body></html>

Phạm Như Quỳnh

[DESIGN THINKING TỪ LOÀI MÈO??] “Loài mèo dành đa số thời gian của chúng xử lý các vấn đề khó khăn bằng nhiều cách phi thường và sáng tạo. Chúng 